Skip to main content

Quality Concrete Company

04/07/2014 01:15PM, Published by Annette Winter, Categories:




By Sara Cooke

Fifty years ago, a local Fayetteville family opened a ready-made concrete business. Two years later, in March 1966, Marvis Howell Sr. purchased the company and a legacy began. 

Marvis Jr., better known as Gene, began working for his father at age 16. He graduated from high school and attended NC State, played competitive golf and had hopes of going pro. But plans changed; during his sophomore year of college, Marvis Sr. suffered from heart trouble and Gene left school, returned home and took over the business.

“It was sink or swim,” recalled Pat, Gene’s wife, “Gene is 61 and is still working on a daily basis.” He chimed in, “Being the second generation, we have been successful which is so unusual because second generation businesses generally don’t make it.”

Then, 14 years ago, Pat joined Gene at Quality Concrete so that if necessary, she would be qualified to take over. She left an 18-year career in the banking industry and today the couple manages the business together. Pat spends her days at construction sites and coordinates with the contractors and superintendents, while Gene works in the office directly supervising truck routes and employees. Together the Howells’ management style is hands-on and Gene personally locks up at the end of each day. To those thinking of running their own business, he offers sage advice: “Plan on long hours and hard work. You don’t get time off when you’re trying to become successful.”

Pat said of working together, “We make a great team and it’s probably because we work in different physical spaces,” she laughed, “Otherwise, I’d lose my mind.” 

As a ready-made concrete business, workers combine sand, water, rocks and cement in conveyor belts on the backs of trucks, which rotate and mix the concoction as the trucks drive to sites where the concrete is poured. This requires a team of dedicated drivers, and just as ownership hasn’t changed over the years, the majority of the company’s 19 employees are either long-time or second-generation members of the staff. By “long-time,” Pat clarified that most of their truck drivers have been with Quality Concrete for over 15 years and she attributed this high number to employees’ treatment.

“Our employees are like our family,” said Pat, “We know their spouses, their kids. We care about them.” Gene added, “They’re so loyal. They have stayed with us a long time.”

In a business where wet weather dictates whether or not work can be done, rain, snow and sleet ruin the concrete and mean it can’t be poured. Quality pays their drivers for 40 hours of work per week, as long as they show up ready to work. “They have to pay their bills, even if the weather is bad,” said Pat.

Another factor in their fifty years of success in a competitive, niche market is their standing customer base. “We’ve been blessed with some long-time, loyal customers — both commercial and residential,” maintained Pat, “A number have been with us for over ten years, and some for over 25 years.” 

By choice they do not work in the military sector, simply because those contractors fluctuate and the Howells prefer maintaining the relationships they’ve established with clients in town- many of whom have standing orders. 

Though the family has owned the company for 48 years, this March marked 50 years that it’s been in business. To celebrate 50 years, the staff planned to visit each customer and say “thank you.” 

“The reason we’re successful is that we’re honest, do quality service, work hard and are always available. Most of our customers have our cell phone numbers and know they can call us day or night. It’s great to work with people who trust you so much they don’t even ask what you’re charging them, but just know they can count on getting great service.”

Quality Concrete was recognized for their efforts in 1990 when Methodist University awarded them the American Business Ethics Award for service to customers, employees and the community. 

In addition to their dedication to the business, the Howells also give back to their hometown. Gene is on the advisory boards of the Fayetteville Animal Protection Society as well as Communicare. Pat serves on the boards of the Methodist University Foundation and ReStore. The couple also supports and regularly contributes to Fayetteville Urban Ministry.

Pat and Gene have two “wonderful” kids who helped out with the business growing up. Nonetheless, Pat acknowledged she isn’t sure who will be running the show in the future. “We’re ready to retire,” she laughed, adding, “but I don’t see that happening in the foreseeable future.”

“We wouldn’t be where we are today if it weren’t for our employees or our customers,” said Pat, “We love being a hometown, family company.” 




business


  • Classic Nashville Roadshow

    01/19/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Classic Nashville Roadshow

    01/20/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Fayetteville FireAntz Game

    01/20/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    01/20/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Yoga for Runners

    01/21/2017
    09:00AM — 10:00AM

    Join The Runners Spot & Clare from Clarityoga for a yoga clinic for runners on January 21st at 9:...


  • Be a part of Fayetteville’s newest premier event, Fayetteville’s Ultimate Lip Sync Showdown, to b...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Fayetteville FireAntz Game

    01/21/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    01/21/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


It looks like we don't have any events for this date. You can always add an event.

  • Tai Chi for Health

    01/24/2017
    10:00AM

    Practice this flowing eastern exercise with instructor Rich Martin while overlooking the Garden. ...


It looks like we don't have any events for this date. You can always add an event.

  • Classic Nashville Roadshow

    01/19/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Classic Nashville Roadshow

    01/20/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Fayetteville FireAntz Game

    01/20/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    01/20/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Yoga for Runners

    01/21/2017
    09:00AM — 10:00AM

    Join The Runners Spot & Clare from Clarityoga for a yoga clinic for runners on January 21st at 9:...


  • Be a part of Fayetteville’s newest premier event, Fayetteville’s Ultimate Lip Sync Showdown, to b...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Fayetteville FireAntz Game

    01/21/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    01/21/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Be a part of Fayetteville’s newest premier event, Fayetteville’s Ultimate Lip Sync Showdown, to b...


  • Classic Nashville Roadshow

    01/22/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Hot Chocolate 4 Miler

    01/22/2017
    04:00PM — 05:00PM

    Who doesn't love a hot cup of cocoa on those cold winter days? We sure do! Join The Runners Spot ...


  • Tai Chi for Health

    01/24/2017
    10:00AM

    Practice this flowing eastern exercise with instructor Rich Martin while overlooking the Garden. ...


  • Slimming Event: Chance to Win!

    01/26/2017
    09:00AM — 11:00AM

    Get your girlfriends together for this fun and informative event and a chance to win a FREE sessi...


  • Classic Nashville Roadshow

    01/26/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • The Museum of the Cape Fear will sponsor the 16th Annual Civil War Quiz Bowl. Contestants will te...


  • Hang Out Thursdays & Social Ballroom Dance

    01/26/2017
    07:00PM — 11:00PM

    Come join the fun every 4th Thursday of the month! Hang Out Thursdays & Social Ballroom Dance V...


  • Handel: Water Music

    01/26/2017
    07:30PM

    Thursday, January 26th, 2017 | 7:30pm St. John’s Episcopal Church 302 Green St., Fayetteville, ...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • 5th Annual Evening of Excellence & Expo

    01/27/2017
    12:00PM — 08:00PM

    You are cordially invited to the biggest beauty & aesthetics event in North Carolina!  View the e...


  • Classic Nashville Roadshow

    01/27/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Classic Nashville Roadshow

    01/27/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Birthday Dance & Potluck

    01/27/2017
    09:00PM — 01:00AM

    Celebrate your birthday month with others every 4th Friday of the month! Birthday dance & potluc...


  • CountrySide's All American Dream Meet

    01/28/2017
    08:00AM — 10:00PM

    January 28 & 29, 2017 Off-Site Location: Reid Ross Classical School 3200 Ramsey Street Faye...


  • Classic Nashville Roadshow

    01/28/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • CountrySide's All American Dream Meet

    01/29/2017
    08:00AM — 08:00PM

    January 28 & 29, 2017 Off-Site Location: Reid Ross Classical School 3200 Ramsey Street Faye...


  • Classic Nashville Roadshow

    01/29/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Child Trafficking Forum

    01/30/2017
    06:30PM

    The Child Advocacy Center and the Fayetteville Alumnae Chapter of Delta Sigma Theta Sorority, Inc...


  • Tai Chi for Health

    01/31/2017
    10:00AM

    Practice this flowing eastern exercise with instructor Rich Martin while overlooking the Garden. ...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Classic Nashville Roadshow

    02/02/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Classic Nashville Roadshow

    02/03/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Super Bowl Pub Run

    02/03/2017
    06:30PM — 08:30PM

    Wear your favorite Football Jersey and go for a 2 mile run/walk or 3.5 mile run/walk. We will be...


  • Didg Revolution is composed of Darren Liebman, Rob Thomas, and Tanya Gerard. Thomas and Gerard ar...


  • Fayetteville FireAntz Game

    02/03/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    02/03/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


  • Fayetteville FireAntz Game

    02/04/2017
    07:30PM

    Come see the Fayetteville FireAntz, a professional minor-league hockey team, battle it out agains...


  • Classic Nashville Roadshow

    02/04/2017
    08:00PM — 10:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • Classic Nashville Roadshow

    02/05/2017
    02:00PM — 04:00PM

    Classic Nashville Roadshow brings you some of the most unforgettable songs in country history jus...


  • 5k Beginner Running Series

    02/05/2017
    04:00PM — 05:00PM

    4 week Training series: Let the Runners Spot help you train for your 1st 5k this year. This is ...


  • Tai Chi for Health

    02/07/2017
    10:00AM

    Practice this flowing eastern exercise with instructor Rich Martin while overlooking the Garden. ...


  • Free Diabetes Clinic

    02/08/2017
    09:30AM — 12:00PM

    Better Health will offer a free diabetes clinic at the Spring Lake Senior Center, located on 301 ...


  • The David McCune International Art Gallery at Methodist University will host a photography exhibi...


  • Fall in love with The Little Mermaid all over again, featuring Ariel, Sebastian and more in this ...


CityView Facebook
CityView Family Facebook