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PWC to discuss new electric, water and sewer charges on Wednesday

Also: Utility wins water quality award; community ambassador program launching


Customers of the Fayetteville Public Works Commission may soon face new rates.

The PWC’s board members plan on Wednesday to discuss the rates, fees and surcharges it levies for electricity, water and sewer service, and then to schedule a public hearing on the rates and fees for Feb. 28.

Specifics of the new rates and fees were not available Tuesday.

The PWC board meeting is scheduled for 8:30 a.m. Wednesday in the PWC’s headquarters at 955 Old Wilmington Road. People who cannot attend in person may observe online via a livestream or via telephone. Click here for instructions on how to connect..

The PWC, owned by the city of Fayetteville, provides electricity, water and sewer service for Fayetteville and much of the surrounding area.

The agency last approved electricity rate increases in March and August of 2023. These followed a rate reduction in 2020.

“Staff will present the results of the most recent Cost of Service study and present recommended changes to Electric rates based on the study,” PWC spokeswoman Carolyn Justice-Hinson said in an email to CityView. “The main driver in the evaluation is the impact of upcoming changes to the Wholesale Power Supply Agreement with Duke Energy Progress.”

PWC buys most of its electricity from Duke.

Elsewhere in Cumberland County, Lumbee River Electric Membership Corp. had a temporary rate increase in June and a permanent rate increase in January. Duke Energy Progress raised rates in October.

Other business: Ambassadors, water quality award 

In other matters, the meeting will have presentations about:

  • The PWC’s new ambassador program for community engagement. Employees will serve as liaisons to the public, Justice-Hinson said. They will attend neighborhood and community watch meetings, she said, and homeowner association meetings “to bring information to customers, answer questions, help resolve concerns, etc.”
  • The agency’s latest Area Wide Optimization Award. The N.C. Dept. of Environmental Quality issues these awards to water treatment plans that surpass federal and state drinking water standards.

Senior reporter Paul Woolverton can be reached at 910-261-4710 and pwoolverton@cityviewnc.com.

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pwc, fayetteville, public works commission, rates