How a N.C.-based company uses AI to help appeal health insurance claim denials
Counterforce Health developed two AI systems to help people appeal health insurance claim denials. The AI can write an appeal letter and call an insurer on a person’s behalf.
For Cumberland residents burdened by medical debt, relief may be on the way
For the past month, Gov. Roy Cooper has promoted N.C. Dept. of Health and Human Services’ plan, in partnership with medical debt relief nonprofit Undue Medical Debt, to relieve qualifying residents’ medical debt.
Cumberland County commissioners approve design-build team for courthouse parking deck
County commissioners approved a design-build team for a downtown Fayetteville parking deck Thursday, marking the next step in bringing additional parking to the county courthouse and the future Crown Event Center.
The latest on the parking garage at the Cumberland County courthouse
The Cumberland County Board of Commissioners will hear recommendations regarding its employee health insurance plans Thursday, including an update on coverage for popular weight-loss and diabetes drugs.
Cumberland County sees uptick in spending on weight-loss drugs for employees
Bittersweet tears marked the end of the Cumberland County Board of Commissioners’ agenda session Thursday afternoon as staff celebrated Finance Director Vicki Evans, who is retiring from the county after almost a decade of service.
Her health insurer delayed her MRI – as the cancer spread
Kathleen Valentini was 47 when she first noticed a nagging pain in her hip. The Waxhaw mom tried physical therapy, but her pain just got worse. Her doctor ordered an MRI to find out what was going on, according to court documents and Kathleen’s husband, Val Valentini.
What is Blue Cross Blue Shield NC up to?
After a high-profile contract loss this winter, nonprofit health insurance Blue Cross Blue Shield NC is asking lawmakers for a serious and potentially far-reaching change to state regulations so that it can behave more like national for-profit competitors.

