The Cumberland County Department of Public Health warned residents about a text message scam circulating the county on Wednesday.
The text falsely claims to be from the health department and includes its main phone number, 910-433-3600. The message states the recipient must report to the department on Ramsey Street or face arrest, according to a county press release.
The health department will never send residents texts with medical information, the press release affirmed.
The press release highlighted the following health department policies to educate residents about this scam and any future ones:
- The department will never use robocalls or texts to tell patients about medical diagnoses or lab results.
- Identity verification is required before the department ever shares medical information.
- The only information that might be texted will be sent from Tellyourpartner.org, an anonymous notification service for those who may have had exposure to a sexually transmitted disease like chlamydia or syphilis.
If you received one of the scam texts, the county asks that you contact the North Carolina Attorney General’s Office at 1-877-5-NO-SCAM or 910-716-6000. You can also report the text to the Cumberland County Sheriff’s Office at 910-323-1500.
