Posted inNews

City of Fayetteville website offers chatbot customer service platform

Visitors to the city of Fayetteville’s website can now access a customer service platform developed with the latest artificial intelligence-driven chatbot technology. AskFAYNC allows visitors to get answers to questions, find information on city services, submit service requests, send a message to staff, or sign up for text message notifications, according to a news release.  

Gift this article