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Fayetteville PWC gets overview of HR program for employees


Members of the Public Works Commission on Wednesday received an overview of a human resources tool that the utility’s employees use to manage everything from payroll information to emergency contacts.

“It’s about going from hire to retire,” Bobby Russell, the human resources officer with the Fayetteville PWC, said of the Human Capital Management system.

Human Capital Management, or HCM, is a human resources product for delivering and managing every stage of a worker’s employment for a company. It offers such employee information as paychecks, W-2 forms, emergency contacts and internal job postings.

All of the approximately 650 employees at the utility are using HCM via an app on their phones or on other devices such as computers, Russell said after the meeting.

“The platform that we’re putting in place is for employees,” Russell said. “... It certainly gives us within the HR community the opportunity to streamline a lot of processes that help us with employee interaction, talent management and the full spectrum of an employee belonging from the time that he’s hired to the time he’s retired.''

PWC crew members working in the field, for example, will be connected if they need information from the standpoint of human resources, he said.

“They can access it and also get in contact with their HR advisor through this same kind of system,” he said. “The personal information that will be available, anything that an employee needs to interact with pertaining to them, they can do that. And that’s going to be a good change.”

Als on Wednesday, the commission recognized two crew members who acted fast to help save the life of a fellow team member who was severely injured in an on-site accident in January.

The two men and the colleague they helped did not want to speak to a reporter, said Fayetteville PWC spokeswoman Carolyn Justice-Hinson.

The two men received plaques for their heroic deed, clear thinking and cool demeanor in what Mick Noland said “turned what could have been a serious accident into something manageable.”

Nolan is chief operations officer for the utility. The utility did not elaborate on the incident.

“We are placed in the right place at the right time,” PWC Chairwoman Evelyn Shaw told the men. “You fought for your team worker.”

Michael Futch covers Fayetteville and education for CityView TODAY. He can be reached at mfutch@cityviewnc.com. Have a news tip? Email news@CityViewTODAY.com.

Fayetteville, Public Works Commission, human resources